Privacy Policy
At Alicia Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, book appointments, or use our services. By interacting with us, you consent to the practices described below.
Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, and mailing address.
- Booking Information: Appointment dates, service preferences, and payment details.
- Health & Hair Details: Any information you share regarding allergies, sensitivities, or conditions to help us provide safe and effective services.
- Website Usage Data: Information like IP address, browser type, and pages visited, to improve our website experience.
How We Use Your Information
We use the information collected for purposes including:
- Booking and managing appointments.
- Communicating about services, promotions, or updates.
- Personalizing your experience and providing aftercare guidance.
- Improving our website, services, and customer experience.
- Complying with legal obligations if required.
Sharing Your Information
We do not sell, rent, or trade your personal data.
We may share limited information only when:
- Required by law or government authorities.
- Working with trusted service providers (e.g., payment processors, SMS/email providers) strictly for operational purposes.
These third parties are obligated to protect your information and use it solely for the agreed purpose.
Data Storage & Security
- Personal information is stored securely on password-protected systems with restricted access.
- We use industry-standard security measures to protect against unauthorized access, disclosure, or misuse.
- While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure.
Cookies & Website Tracking
Our website may use cookies to:
- Enhance user experience.
- Track site traffic and performance.
- Remember user preferences for future visits.
You can disable cookies through your browser settings, but some website features may not function properly.
Your Rights
You have the right to:
- Request access to your personal information.
- Correct inaccurate or outdated data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us directly using the details below.
Marketing & Promotions
With your consent, we may send occasional updates about new services, special offers, or promotions. You can opt out anytime by following the unsubscribe instructions in our communications.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites. Please review their policies separately.
Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect business or legal changes. The latest version will always be available on our website.
Contact Us
For any questions or privacy concerns, please reach out to us at:
Alicia Cosmetics
Shop 8/20 MacFarlane Street, Merrylands NSW 2160
Phone: +61 431 810 675